If your email is hosted through PCA Web Design and the Junk Filter is turned on for your domain, there are some settings you can control for your email address. This needs to be done on each pop3 address for your domain.
- Add addresses to a blacklist (if you don’t want to ever receive emails from this address)
- Add addresses to a whitelist (if you always want to receive an email from this person)
- Add a filter to your address – for instance “Rolex” or “Pharmaceutical”
- Set the strength of your spam filter
To make these settings, login to http://mailboxes.(yourdomain.com) using your email and password. Scroll down to “Junkmail Quarantine” and click on “Configure Junkmail Settings?” On the next screen you can change these settings:
- In the top “Quarantine Settings” area, “At what spam score should emails be quarantined?” change the number to a smaller number if you want it stronger, or increase it if you want it weaker. The default is 4 – if that’s blocking too much, try changing it to 5; if too much spam is getting through, make it 3.
- When the Junk Filter is turned on, you should be receiving email notices if a message is being held in your junk folder. The frequency with which you receive these reports, can be adjusted here. Look for the “When should you receive quarantine reports?” box – choices are Daily, Weekdays, The 1st of each month or Never.
Be sure and hit “Update Settings” when you are through.
- Add Whitelist/Blacklist – Simply add an email address in the field and choose Whitelist or Blacklist from the dropdown. You can also add an entire domain in this box. For instance, if you don’t want to ever allow anyone at “spamalot.com” to send you an email, you can add that url in the field.
Be sure and regularly check your quarantined mail for legitimate messages. You can do this by clicking on the link under “Junkmail Quarantine” on this page.
To specifically target emails, you can add Email Filters. Scroll down on the page below Junkmail Quarantine and you will see “Email Filters.” Let’s say that you’ve been bombarded with offers for discounted meds and the word “pharmacy” appears in all the subject lines. You could set up a filter to block an incoming email with “pharmacy” in the subject line, or in the body by choosing from the dropdown. Another setting allows you to move the email to a folder (typically “junk”) or forward it to another email address.
Please contact us if you have any questions.